tk10i Privacy Policy
This policy provides a full explanation of how your personal information is collected, stored, used, and kept secure on the tk10i platform.
Last Updated: 1 January 2026
tk10i places the highest importance on the privacy of users in Bangladesh. When you use our website, register, or use any of our services, we collect certain personal information. This Privacy Policy explains what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information. Please read this policy carefully and contact our support team if you have any questions.
Definitions and Scope
This Privacy Policy ("Policy") applies to the tk10i website (tk10i.cam) and all related services. "Personal information" means any information that can directly or indirectly identify you — such as your name, email address, phone number, mobile banking account details, or IP address.
"We", "us", or "tk10i" refers to the organisation operating this platform. "You" or "user" refers to any visitor, whether registered or unregistered, on tk10i.
By continuing to use our platform, you agree to the terms of this Policy. If you do not agree with any part of this Policy, please stop using our services.
What Information We Collect
2.1 Information You Provide Directly
When you create an account on tk10i or contact us, we may collect the following information:
- Full name and date of birth (for age verification — users aged 21 and above only)
- Email address and contact details
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- National ID or passport number (when identity verification is required)
- Transaction details: deposit and withdrawal amounts and history
- Details of support requests
2.2 Automatically Collected Information
When you visit our platform, the following information may be collected automatically through technical means:
- IP address and device type
- Browser type and operating system
- Website browsing activity and page visit history
- Cookie and session data (see: Section 8)
- Login time and session details
2.3 Information Received from Third Parties
In some cases we may receive information about you from identity verification agencies or payment processors. This information is used solely for the purposes of fraud prevention and legal compliance.
Purpose of Using Your Information
tk10i uses your personal information for the following purposes:
- Account management: Providing registration, verification, and login services.
- Financial transaction processing: Completing deposits and withdrawals — minimum deposit ৳200, minimum withdrawal ৳1,000.
- Customer support: Resolving your questions and issues.
- Security assurance: Detecting and preventing fraudulent activity.
- Legal compliance: Complying with applicable laws and regulations.
- Service improvement: Analysing user experience and developing the platform.
- Promotional communication: Sending information about special offers and bonuses based on your consent.
- Responsible gaming: Identifying unusual gaming patterns to ensure user protection.
We never sell your personal information to advertisers.
Sharing Information and Third Parties
tk10i may share limited information with third parties in specific circumstances. This applies only in the following cases:
4.1 Service Providers
We share necessary information with selected partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure. These partners are contractually committed to data protection and may only use the information for the specified purpose.
4.2 Legal Obligations
We may be required to disclose information to comply with court orders, lawful requests from investigative authorities, or other legal obligations. In such cases we will only provide the information that is legally required.
4.3 Business Transfers
If a corporate restructuring or acquisition occurs in the future, appropriate notice will be given before any transfer of user information, and the terms of this Policy will remain in effect.
We never sell or rent personal information to third parties for marketing or advertising purposes.
Data Security Measures
tk10i applies industry-standard security measures to protect your personal information:
- SSL encryption: All data transmitted on our platform is protected by SSL/TLS encryption.
- Data encryption: Sensitive data in storage is secured with strong encryption algorithms.
- Access control: Only authorised staff can access personal information for specified purposes.
- Regular security testing: Our systems are regularly tested for security vulnerabilities.
- Firewall and monitoring: Round-the-clock system monitoring to detect suspicious activity.
- Two-factor verification: An additional security layer for high-value transactions.
While we are committed to providing the highest level of security, complete security on the internet cannot be guaranteed. We do, however, have measures in place to respond quickly to any security incident.
Data Retention Period
We do not retain your personal information beyond what is necessary. The retention period depends on the type and purpose of the information:
- Account information: Retained while the account is active and for the legally required period after closure.
- Financial transaction records: Retained for the long term in accordance with applicable law.
- Customer support information: Retained while relevant and as required by law.
- Cookie data: Session cookies are deleted when the browser is closed; persistent cookies are deleted at expiry according to user preferences.
Once the defined retention period has passed, we securely delete your information or anonymise it so it is no longer linked to you.
Your Rights
You have the following rights regarding your personal information:
7.1 Right to Access
You can request to know what information we hold about you. We will provide you with a copy within a reasonable time.
7.2 Right to Correction
If there is any inaccuracy in your information, you can request that it be corrected. Providing accurate information is also important for the security of your account.
7.3 Right to Deletion
In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations.
7.4 Right to Withdraw Consent
You can withdraw your consent for promotional communications at any time. To do so, contact our support team.
7.5 Right to Complain
If you have any concerns about your privacy, contact us directly. We consider all complaints carefully.
To exercise these rights, email [email protected] or contact us via 24/7 live chat.
Cookie Policy
tk10i uses cookies to ensure the website functions properly and to improve the user experience. Cookies are small text files stored in your browser.
8.1 Cookies We Use
- Essential cookies: Required for the core functionality of the platform, such as login sessions.
- Functional cookies: To remember your preferences and settings.
- Analytics cookies: To analyse visit statistics for our site — fully anonymous.
- Security cookies: For fraud detection and account protection.
You can control or disable non-essential cookies through your browser settings. However, disabling some cookies may mean certain features of the site are unavailable to you.
Protection of Minors
tk10i is a platform built for adults. Only those aged 21 or above may use this platform. We do not knowingly collect any information from minors.
An age verification process is carried out at registration. If we become aware that we have inadvertently collected information from a minor, that information will be deleted immediately and the associated account will be closed.
If you believe a minor has created an account on this platform, please notify us immediately at [email protected].
International Data Transfers
Although tk10i's operations are centred in Bangladesh, some data may be stored on international servers due to technical infrastructure requirements. In such cases we ensure that adequate data protection measures are in place in that country or region.
Any international data transfer is carried out under contractual protection arrangements that ensure the security of your information.
Changes to the Policy
tk10i may review and update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:
- Displaying a clear notice on the website
- Sending a notification to your registered email (for important changes)
- Updating the "Last Updated" date at the top of the page
If you continue to use the platform after a change, you will be considered to have agreed to the updated Policy. We recommend checking this page regularly.
Responsible Gaming and Privacy
tk10i takes responsible gaming very seriously. To this end, we monitor your gaming history and provide support when needed. This monitoring is conducted entirely for your protection and is governed by a strict privacy policy.
To learn more about responsible gaming, visit our Responsible Gaming page.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please reach out to us through the channels below. Our support team is available 24 hours a day, 7 days a week.