tk10i Terms and Conditions

1.1 General Description

These Terms and Conditions ("Terms") form a legally binding agreement between tk10i ("Company", "we", "us") and the user ("you", "user", "member") of the tk10i website and application ("Platform"). By accessing, registering on, or using any service on the Platform, you unconditionally accept these Terms.

1.2 Right to Modify

tk10i reserves the right to amend, change, or update these Terms at any time. Continued use of the Platform after updated Terms are published will be considered acceptance of the new Terms. Users are advised to visit this page regularly.

1.3 Language and Interpretation

These Terms are written in Bengali. In the event of any linguistic ambiguity, the Bengali version shall be considered final and binding.

2.1 Age Requirement

You must be at least 21 years old to use the tk10i platform. Those between the ages of 18 and 20 are also not eligible to use this platform's services. The Company may request identity documents for age verification at any time, and any account belonging to an underage person will be closed immediately.

2.2 One Account Policy

Each individual may register only one account. If a person is found to have multiple accounts, all of them will be permanently closed and all bonuses and balances will be forfeited.

2.3 Providing Accurate Information at Registration

You must provide true, accurate, and complete information when opening an account. Providing false or misleading information is a violation of these Terms and may result in account suspension or cancellation.

2.4 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. You are responsible for all activity that occurs on your account. If you suspect any unauthorised activity on your account, notify our support team immediately.

3.1 Deposits

To deposit funds into tk10i, we support the following payment methods: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳200 for each method. No hidden charges apply at the time of deposit.

3.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours. The name on the registered payment account must match the name on the tk10i account for withdrawals.

3.3 KYC Verification

For large withdrawal amounts, we may carry out an identity verification (KYC) process. This may include requesting a copy of a national identity card, passport, or other government-issued identification. Withdrawals may be delayed if KYC is not completed.

3.4 Anti-Money Laundering

tk10i always adheres to responsible financial practices. If suspicious financial activity is identified, the account may be temporarily suspended for investigation.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 25 times (25x). This means withdrawals cannot be made until bets totalling 25 times the bonus amount have been completed.

4.2 General Bonus Terms

• Each bonus offer applies only once and is valid for one account.
• The validity period of a bonus is generally stated in the offer description — expired bonuses will be cancelled automatically.
• tk10i may modify or withdraw any bonus offer without prior notice.
• Using bonus funds for arbitrage or risk-free betting strategies is strictly prohibited.
• If bonus claims are detected from multiple accounts, the same device, or the same IP address, all bonuses will be forfeited.

4.3 VIP and Cashback Program

tk10i's VIP program has four tiers: Bronze (maximum weekly cashback 0.2%), Silver (maximum 0.4%), Gold (maximum 0.6%), and Platinum (maximum 0.8%). Advancing to a higher tier depends on regular and active participation on the platform. Cashback is credited to the account on a set day each week.

5.1 Fair Play Guarantee

All games operated on the tk10i platform use certified Random Number Generator (RNG) technology, which keeps game outcomes completely impartial and unpredictable. With SSL encryption and fair play measures in place, we operate a secure and reliable platform.

5.2 Bet Cancellation Circumstances

Bets may be cancelled or recalculated in the following circumstances:

• If a game remains incomplete due to a technical error or system outage.
• If incorrect odds are displayed due to an obvious display or programming error.
• If an event is cancelled or abandoned in the case of sports betting.

5.3 Prohibited Strategies and Fraud

Any form of cheating, use of software tools, collusion (secret agreements between multiple players), or exploiting system vulnerabilities is strictly prohibited. If such activity is detected, the account will be closed immediately and the entire balance will be forfeited.

6.1 Data Collection and Use

By registering, you give tk10i permission to collect and process your personal information. This information is used for account management, service improvement, and fulfilling legal obligations. For more details, see our Privacy Policy.

6.2 Cookies and Tracking

The tk10i website uses cookies and similar technologies to improve the user experience and maintain service quality. By continuing to use the platform, you consent to the use of cookies.

6.3 Sharing Information with Third Parties

Your personal information is not sold to any third party. However, limited information may be shared with selected partners for the purposes of payment processing, fraud prevention, and fulfilling legal obligations.

7.1 Account Closure at the User's Request

Any member may contact our support team at any time to request closure of their account. Any remaining valid balance will be returned to the registered payment account before closure.

7.2 Account Suspension or Closure by tk10i

tk10i may temporarily or permanently close any account for the following reasons:

• Violation of any clause of these Terms.
• Registration using false or incorrect information.
• Fraud, cheating, or suspicious financial activity.
• Operating multiple accounts.
• An account belonging to a person under eighteen or below the required age.

7.3 Self-Exclusion Feature

As part of responsible gaming, you may voluntarily suspend your account for a set period through our support team (self-exclusion). For more details, visit the Responsible Gaming page.

8.1 Ownership

The tk10i website and all its content — logos, designs, software, text, graphics, and other elements — are the exclusive property of tk10i or its licensors. Reproducing, distributing, or modifying any part of these materials without written permission is prohibited.

8.2 Prohibited Activities

• Using platform content for commercial purposes.
• Collecting data using automated scripts, bots, or crawlers.
• Disrupting the normal operation of the platform.
• Collecting other users' personal information or harassing them.

9.1 Service Availability

tk10i makes reasonable efforts to ensure uninterrupted service on the platform. However, temporary outages may occur due to technical maintenance, server upgrades, or unforeseen technical issues. tk10i is not liable for such outages.

9.2 Limitation of Financial Loss

There is a possibility of financial loss in gambling. tk10i does not provide any compensation for money lost in betting or gaming. Play within your means and maintain the attitude of playing for entertainment.

9.3 Third-Party Software

The tk10i platform uses software from third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.). tk10i is not directly responsible for technical issues with these games, but will take necessary steps to assist users.

10.1 Complaints Process

If you have a complaint regarding a transaction, game result, or service, please contact our 24/7 live chat support first. The support team provides assistance in Bengali. Complaints are generally reviewed within 72 hours.

10.2 Authority of Final Decision

In the event of any dispute, tk10i's server logs and internal records will be considered conclusive evidence. On matters relating to game results, the decision of tk10i's management is final and binding.

11.1 Entire Agreement

These Terms, the Privacy Policy, and the Responsible Gaming policy together form the entire agreement between tk10i and the user. They supersede all previous oral or written understandings.

11.2 Severability

If any provision of these Terms becomes invalid or unenforceable for any reason, the remaining provisions will remain fully in effect.

11.3 No Waiver of Rights

Any delay or failure by tk10i to enforce any provision of these Terms shall not be considered a waiver of the right to that provision.

11.4 Applicable Law

These Terms are governed and interpreted in accordance with applicable law. In the event of any dispute, both parties will first attempt to resolve the matter through discussion.